Digital communications Manager

​We are working with an organisation that is seeking a talented Digital Communications Manager to lead the development and delivery of engaging digital content across website, newsletters, and social media channels. This role suits a digital expert with a strong editorial eye and a passion for user experience, analytics, and integrated communications.

Key Responsibilities:

• Oversees the work of the external digital agency to manage and enhance the organisation’s website.

• Ensures excellent user journeys and accessibility for key audiences.

• Optimises website visibility through effective SEO strategies.

• Leads the development and distribution of digital newsletters.

• Curates and edits website content to maintain consistency in tone and usability.

• Creates engaging digital content including articles, web pages, and multimedia assets.

• Monitors and evaluates digital performance, recommending improvements.

• Collaborates on social media strategy to amplify communications.

• Supports and trains team members in digital best practices.

Requirements:

• Degree or equivalent experience.

• Minimum five years’ experience managing websites and digital content.

• Strong knowledge of SEO, UX, and digital communications.

• Excellent writing and editing skills.

• Experience integrating digital platforms into broader campaigns.

• Proven project management skills.

Desirable:

• Experience with CRM systems and multimedia content creation.

• Ability to respond to fast-moving issues.

• Understanding of brand development and working within brand guidelines.

Skills & Attributes:

• Strategic thinker with sound judgement.

• Strong communicator and collaborator.

• Resilient, adaptable, and proactive.

• Capable of managing multiple priorities under pressure.