Covid-19 Communications Toolkit

Right now, communications and marketing teams are under immense pressure to keep up with the ongoing situation regarding COVID-19. With daily updates from the Government, nervous staff, unsure customers, as well as ensuring the wellbeing of your team; communicators are under pressure to ensure that the comms they bring out is timely, accurate, and ensures that stakeholders are left feeling reassured.

We’ve pulled together the best resources from experienced professionals across the industry to help you and your team manage your organisation’s crisis communications during these unprecedented times. As the situation is everchanging, we’ll be updating the list with the latest resources to continue supporting your team.

Last updated 5th June 2020

Managing Covid Communications

Reviewing and planning your crisis communications:

• Why communication professionals have a vital role to play in the wake of COVID-19

• Reviewing crisis communications in the wake of COVID-19 with Jonathan Hemus (webinar)​

• Crisis Planning (PDF)

Managing employee engagement throughout the crisis:

• Employee Engagement in times of crisis
• Three practical ways to share good news stories across your business
• Guide on communicating with furloughed employees (PDF)
• Supporting employees on furlough - from Mental Health UK

• Why keeping furloughed employees engaged is critical for the future of your business

• Supporting the mental health of furloughed workers during the coronavirus outbreak (PDF)

Public Health England have partnered with the NHS and local authorities across the UK to provide informative resources to support your crisis communications campaigns.