​Salary: £35,000- £42,000 (+ benefits including travel)

Hybrid: 3 days in the office per week

We are excited to be working with a client on a communications opportunity in the transport industry. We are looking for a Internal Communications Channels Manager to join the communications team, reporting to the Head of Communications.

The role:

• Manage effective internal communication channels to reach colleagues with timely news and information e.g. briefings, news hub, meetings/events, intranet, Yammer

• Lead on production of the company magazine and news hub with an agency

• Lead on content planning by devising, developing and delivering content and creative assets such as photography, video, case studies, factsheets and other relevant material

• Be part of the crisis communications team

• Deliver communications strategy by leading on the planning and delivery of internal communications and strategic campaigns

• Lead on some leadership conferences as part of a wider team

• Act as a main point of contact between business leads and the communications team, providing professional communications guidance. This is a complex, multi-stakeholder environment

• Be a core member of the communications working group and business steering groups, working closely with roles responsible for external communications

• Maintain and update the brand, narrative and assets

• Hybrid working, with time spent working in the office, out in the field and from home.

About you...

• Proven experience in internal communications, with knowledge of external communications

• Multi-channel management/involvement experience

• Commercial understanding

• Strong interpersonal and influencing skills

• Good communication skills, including strong writing expertise

• Excellent accuracy and attention to detail

• Ability to build relationships with a diverse range of stakeholders

• A ‘can do’ approach to problem solving including consulting with appropriate stake-holders to arrive at an answer, knowing when to escalate for advice

• Ability to build in-depth understanding of complex issues and communicate these effectively

• Confidence in dealing with uncertainty and ambiguity in a constantly changing and challenging environment

• Proven ability to manage own work whilst working as part of a team

• Resilience and a willingness to work flexibly and quickly and able to manage a challenging workload calmly and with minimal support

• UK rail industry knowledge and experience is an advantage, but not necessary

If this sounds like something you’d be interested in, we want to hear from you! Please submit your CV today.

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