Global Digital Experience Director
-
Location
London
-
Sector:
-
Job Type:
-
Salary:
£90k - £95k + Bonus
-
Contact:
Gabriel Charles
-
Contact phone:
07789873850
-
Job Ref:
GC916644
-
Published:
about 1 month ago
-
Expiry Date:
2023-11-30
-
Start Date:
ASAP
-
Consultant:
ConsultantDrop
Exclusive opportunity for a Digital Experience Director with a global remit for a significant financial services organisation.
The successful candidate will possess a depth of demonstrable experience across B2B website development, optimisation and management.
The role will be a combination of strategic direction with an element of hands on execution and liaison across internal teams.
Hybrid working: 3 days in central London office, 2 days working from home
Roles & responsibilities:
Digital Strategy and Vision: Develop and articulate a clear and innovative digital strategy that aligns with the company's overall business objectives
Define the vision for the digital customer experience, setting ambitious goals and KPIs
Customer-Centric UX/UI Design: Lead the UX/UI design process, ensuring a seamless and intuitive digital experience for users
Collaborate closely with design and development teams to implement best-in-class digital interfaces.
Omnichannel Integration: Drive the integration of digital experiences across various channels, ensuring consistency and coherence in messaging and branding
Data-Driven Decision Making: Utilise data analytics and customer insights to inform digital experience enhancements and drive conversion optimisation
Monitor key performance metrics and implement improvements based on data-driven insights.
Technology Stack Management: Oversee the selection, implementation, and optimisation of digital tools and technologies to enhance user experience
Stay abreast of emerging technologies and trends in the digital space to ensure the company remains at the forefront of innovation.
Collaborate with other departments to align digital initiatives with broader organisational goals.
Digital Marketing Integration: Work closely with the marketing team to align digital experiences with marketing strategies, ensuring a cohesive customer journey
Drive initiatives to enhance customer engagement, retention, and advocacy through digital channels
Skills & experience:
Experience designing & managing corporate websites for large organisations
Marketing undergraduate degree, or CIM qualification
B2B experience
UX/UI experience with best practice implementation and improvement of conversion metrics KPIs
Experience integrating with social media channels and ability to increase on site engagement via social listening & data analysis
Strong understanding of SEO & website optimisation
Data first mindset
Excellent communication skills
Ability to work with senior stakeholders
Good organisation and project management skills
In return, we offer a comprehensive benefits plan to help you meet your health and wellness, financial and lifestyle needs:
Competitive salary
Company bonus
Private Medical Cover
Generous pension provision
Highly flexible working arrangements
Great opportunities to develop and progress in your career
If you have the experience and are interested in discussing further, please get in touch ASAP with your current CV: gcharles@vmagroup.com