​Community and Engagement Specialist

Hybrid / 3 days in London

Circa £45,000 plus benefits

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A London based multinational professional services firm that provides advisory services for the built environment is seeking a Community and Engagement Specialist. This is a newly created role that sits within their in-house centre of excellence, which in turn is responsible for their global skills network of communities of experts and enthusiasts that enables members to acquire new skills and learn from shared knowledge, research, foresight and experience.

The purpose of this new Community and Engagement Specialist role is to help enhance channels, processes and overall stakeholder engagement by developing and supporting the delivery of community engagement methods and approaches. The successful candidate will have proven external and internal communications skills, as well as experience in community building through online tools and platforms with a focus on using content to drive engagement.

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key responsibilities:

• Drive a culture of engaging communications based on best practice across the business, ensuring an integrated approach

• Guide the Skills Networks to manage the content on their sites in a way that makes it easy for the whole community to connect and share

• Develop strong relationships with skills leaders, marketing and communications team, and all those involved to develop best practice

Key skills:

• A proven track record of shaping and driving the delivery of innovative and dynamic engagement, behaviour/culture change, communications strategies, or campaigns within complex organisations with geographically dispersed staff

• Experience in using multi-channel communications to deliver key strategic messages across organisational boundaries

• Excellent stakeholder management skills

• Experience in communications measurement

• Knowledge of a variety of up-to-date digital communication and engagement tactics and tools.

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