​Job Description

One of the world’s largest electricity transmission and distribution bodies is seeking an Internal Communications Specialist, with a focus on change-communications and colleague engagement, to join their wider Warwick-based People and Culture team. Reporting to the Senior Colleague Communication & Engagement Manager, the successful candidate will be tasked with providing support for the delivery of colleague communications on all change projects, programmes and continuous improvement activities.

Key Responsibilities

• Draft, implement and measure colleague communications and engagement plans for change projects, programmes and continuous improvement activities

• Draft and edit messages and produce engaging content for business-wide and local employee communications channels, including blogs, Yammer posts, Q&A materials, Teamtalk packs, telephone and video scripts and presentations

• Bring the purpose, vision and values to life for all colleagues, at all levels, in all roles, with the creation of engaging, insightful, informative and relevant multi-channel content

• Work with the wider Colleague Communication & Engagement team to plan and prioritise activity, clarify appropriate messages, carry out effective measurement and work on campaign activities

• Under the guidance of the Senior Colleague Communication & Engagement Manager work with Business Integration and Optimisation (BIO) to understand their employee communications requirements and priorities, taking the necessary steps to make sure that meaningful contact and involvement takes place at the appropriate level

• Develop and manage the Colleague Communication & Engagement calendar to ensure alignment and consistency of message and timely delivery among audiences, avoiding duplication and overload

• Support the Senior Colleague Communication & Engagement Manager with the business leadership engagement programme, (including the leadership conferences, town halls and events), working on the delivery of content and organisation for the events and attending meetings when required

• Work with the wider Corporate Affairs teams on campaigns, projects, announcements and issues, producing clear and compelling colleague communications content

• Take part in the department’s crisis communications procedures when required, providing colleague communications advice and materials

• Stay abreast of key colleague communication and engagement innovation and best practice

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Key Requirements

• A skilled writer with experience in developing creative multi-channel narratives that engage a wide range of audiences

• Knowledge and experience in copywriting, editing, print, video, social media and web production for business communication

• Comfortable producing high quality content for a range of channels, including digital content for the organisation’s intranet and Yammer account

• Proven ability to develop and implement colleague communications and engagement plans concerning organisatinal change projects

• Knowledge and experience of all aspects of the colleague communication mix, including objective/outcome setting, planning, channel usage, research and measurement

• Experience of working on and delivering leadership events, from logistics to content creation

• Experience of providing colleague communications support for issues and projects

• Ability to translate financial, customer, HR and performance messages for internal, field-based audience

• Proven experience of working with senior managers within a large, global organisation with a multi-stakeholder environment

• Creative and innovative with an ability to adapt the content and style of communication messages to appeal to specific audiences

• Comfortable working in a fast-paced environment

• Able to listen and understand the business themes, trends or consequences of a situation, develop and implement appropriate employee communications plans through effective channels

Benefits

• 25 days holiday (increasing to 26 days after 2 years), plus eight statutory days and an option to buy extra holiday days

• An Annual performance Bonus of up to 6% of your salary

• A generous pension scheme, double matched up to 6% of your salary each month. For every £1 you contribute they’ll put in another £2, so if you put in 6%, they’ll add 12% giving a total of 18% to your pension pot

• Life insurance at 10 times basic salary

• A tax efficient Share Incentive Plan and access to three or five year Sharesave schemes

• Flexible benefits available such as a cycle scheme, salary sacrifice cars and healthcare.

• Support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave - so long as it’s relevant to your role

• A competitive salary that’s reviewed each year against the market median for your role, skills, knowledge and experience

• Plus many more benefits to support your work and home life