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Change Communications Specialist Job Description | Template

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Change Communications Specialist Job Description | Template

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Department/Section:

Corporate Communications or Project Team

Direct Reports:

No Direct Reports

Reporting Into (Line Manager):

Project Manager or Manager of Corporate Communications

Change Communications Specialist Job Description

A Change Communications Specialist is responsible for developing and implementing communication strategies that support organisational change initiatives. Where periods of organisational change can be disruptive and unsettling, the Change Communications Specialist’s role is there to keep all key stakeholders informed, engaged and aligned with the new direction, ensuring a smooth and successful transition.

Day-to-Day Duties:

Depending on the size of an organisation, the responsibilities of the Change Communications Specialist can vary, however most commonly include:

  • Collaborating with the change team to understand the impact of the change project, and developing and implementing communications strategies to mitigate resistance and encourage adoption.

  • Tailoring strategies to different audiences within the organisation, translating complex ideas into clear and impactful messages.

  • Creating compelling content materials to deliver communications in support of the change initiatives.

  • Tracking and measuring the effectiveness of the communications efforts and incorporating feedback from stakeholders to emend strategies as required.

  • Working closely with other departments to ensure alignment and coordination of communications efforts across the organisation.

  • Engaging with key stakeholders