Crisis Communications | Lunch & Learn Webinar

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Crisis Communications | Lunch & Learn Webinar

VMA GROUP is delighted to host the third in our series of virtual ‘lunch and learn’ webinars, on Crisis Communications.

On 21st March at 12:30pm GMT, you will have the opportunity to hear from Andrew & Robert of the Civil Aviation Authority (CAA) as they discuss how they’ve navigated a range of high-profile crisis events, including the largest repatriation in peacetime history after the collapse of Thomas Cook in 2019.

Following the presentation, there will be a 20-minute Q&A session, offering attendees the opportunity to delve deeper into the intricacies of crisis communications.

​This Event Has Now Passed - Watch the Recording Below:​

The Panel:

Andrew McConnell, Head of Media and External Affairs, CAA

Andrew leads the Media & External Affairs team at the UK Civil Aviation Authority. He has worked with the Transport Sector for more than 30 years and has worked for several UK and international airlines. During his career, he has navigated a variety of crisis situations, including the response to the 7/7 London Bombings, the closure of airspace in 2010 due to the Icelandic volcano and the collapse of Monarch Airlines, Thomas Cook & Flybe.

Robert Crawford, Media Lead, CAA

Robert Crawford is the Media Lead at the UK Civil Aviation Authority overseeing the day-to-day media operations, ensuring a high standard of quality for the output of the communications team, including press releases, social media posts and media responses. Robert has navigated several complex issues and crises including leading the Office of Rail and Road’s response to the Carmont rail crash, the Civil Aviation Authority’s response to the most recent Flybe collapse and assisting in changing the narrative of space regulation.

Your Host:

Ben Mitchell, Senior Consultant, Interim & Contract, VMA GROUP

Joining VMA GROUP as a Senior Consultant, Ben focuses on interim and contract external communications recruitment at mid-to-senior level.

As a former Head of Media & Communications, Ben combines more than 20 years' professional industry experience with an advisory approach and is therefore well placed to support your recruitment needs. He is also a particular advocate for working parents.


VMA GROUP is a leading international interim, contract, temporary and permanent recruitment and executive search specialist. We are specifically focused on providing support to the communications, marketing, digital and change communities.

Our specialist practice areas cover: communications, corporate communications, internal communications, change communications, PR, media relations, financial communications, CSR, public affairs, investor relations, marketing, brand, digital marketing and agency services.

We have a reputation for providing expert consultancy services and advice, supported by in-depth knowledge of the professions we recruit for. Our thought leadership and benchmarking studies have become go-to resources for the communications, marketing, digital and change industries, supporting planning and decision-making for organisations of all shapes and sizes.

In the UK, VMA GROUP has offices in London, Bristol and Manchester and in Europe, VMA GROUP has offices in Amsterdam and Brussels, but we work with organisations and individuals on a global basis.

VMA GROUP is committed to equal opportunities and is an Inclusive+ Recruiter.