​A leading telecommunications business is looking for an experienced Internal Communications Manager to join them on a 12 month contract, paying a salary of £55,000 - £65,000.

Reporting into the Head of Internal Communications and sitting in a team of nine, the role holder will have responsibility of leading the comms on the Better Workplace Programme, a project which will create brilliant new workspaces for colleagues across the UK. With huge investment into creating workplaces that are fit for a future focused tech business, the requirement for comms and engagement is paramount to the programme’s success.

The hiring manager is looking for a candidate who has experience working in a complex, matrix organisation who can roll their sleeves up and work at both a strategic and tactical level. They’ll need lots of creativity and experience working across digital channels and building strong stakeholder relationships, quickly.

This role has a February/ early-March start and there is a hybrid working approach with two days a week in the London office, where possible.

Responsibilities

·        Strategic communications advice to the programme team

·        Communications strategy & planning - managing the overall communications plan for the ‘Better Workplace Programme’ and coordinating across multiple disciplines to deliver

·        Creative communications content planning and delivery to bring a campaign style approach to the internal communication delivery

·        Play a leading role driving and supporting the change management agenda for the programme in partnership with the leadership, HR and the programme team

·        Support programme implementation through use of innovative communications approaches and techniques to identify, inform, involve, consult and engage multiple stakeholder groups, working with agencies where appropriate

·        Responsible for the development, review and cascade of Consumer-wide communications in a controlled manner to manage the change implications of the programme (in partnership with the Consumer IC function)

·        Track and measure responsiveness and effectiveness of comms and engagement activities

·        Manage updates and engagement of any champions in the business, helping to build a network of advocates and activators when it comes to launching the project

·        Develop tools and content for management and leaders across Consumer to ensure they are plugged in to key updates

·        Demonstrate a strong ability to challenge and influence at all levels of the business in a positive and respectful way

Experience

·        Experience developing communication strategies for large scale global and complex change programmes

·        Demonstrable understanding of delivering large campaigns, transformation programmes and employee experience activities to large audiences

·        A deep and technical subject matter expertise in communications, in particular knowledge and experience of professional social collaboration tools such as Facebook Workplace and MS Teams is essential

·        Understanding of change management theory and how this applies to engagement plans

·        An understanding of colleague experience / experience management