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Head of External Communications, Consumer

Head of External Communications, Consumer

  • Location


  • Sector:

    Communications, B2C Communications, Permanent

  • Salary:


  • Contact:

    Nisha Darbar

  • Job Ref:


  • Published:

    12 months ago

  • Expiry Date:


  • Consultant:


We are working with a FTSE 100 Tech business to find a Head of External Communications to lead the PR for their Consumer division.  You will lead a team of 9 to promote and protect the reputations of the Consumer division and its brands with external stakeholders and audiences.

Key responsibilities/skills:

  • Development and execution of high quality external communications campaign activity across the business and relevant brands
  • Planning and execution of proactive consumer-facing media relations and stakeholder engagement
  • Ensure alignment of External Communications with broader corporate, business and regional external communications activity
  • Responsibility for reputational issues management
  • Act as a spokesperson and brand representative
  • Development of brilliant external communications programmes (including corporate and consumer CEO program, social, speaker program, media and analysts engagement) to activate consumer and corporate campaigns in support of the strategy.
  • Management of day-to-day proactive and reactive corporate and consumer media relations, analyst relations and organic social media
  • Strong understanding of consumer influencers and audiences
  • A background in Telecoms/Consumer Tech is required
  • Strong knowledge of Consumer, Technology, Corporate, Telecoms media landscape, and stakeholders is required
  • Excellent team management skills, with experience of building and creating high performing communications teams is required