​Job Description

A leading global insurance brokerage is looking for a Communications and Engagement Business Partner to join their Advisory SME division - the group’s largest segment - on an initial 12-month maternity cover contract, paying a salary of £35,000 - £40,000. Positioned within the client’s Corporate Affairs Team and reporting into the Communications & Engagement Lead, the successful candidate will be tasked with delivering strategic and operational communications and engagement initiatives to employees, and external audiences where required. This position is fully remote but may require a monthly visit to either of the client’s London or Manchester based office.

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Key Responsibilities

• Delivering engaging and purposeful internal and external communications in support of the business strategy and key engagement activities

• Business partner with relevant segments and business areas to deliver communications services to Advisory leadership teams and subject matter experts

• Developing and delivering communications plans that support business / functional priorities and challenges

• Develop and deliver engagement initiatives that address key challenges and support the continuous improvement of a positive working culture

• Proactively contribute to social media and employee communications channels, actively finding and creating engaging content and stories each week

• Contribute to communications schedule, working with communications contacts across the business to ensure smooth flow of traffic and aligned messages

• Providing ongoing strategic and operational communications and engagement counsel to support individual companies (clients) including how to develop, maintain and best utilise existing channels including Engage, SharePoint and Yammer.

• Building and maintaining effective relationships across the business to encourage flow of information to the wider Group communications team

• Developing and driving effective methods of planning and managing content across communications channels

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Key Requirements

• This role would suit an established communications professional looking for a challenging role who can confidently operate with autonomy and responsibility in a fast-faced, growing, multi-site, multi-disciplined organisation

• Proven track record executing internal and external communications and employee engagement in complex, multi-site, national business with a divsionalised structure, ideally within financial services.

• Exceptional writing and proofing skills - hands-on approach with meticulous attention to detail especially in high pressure situations

• Adaptable and proactive content creator and curator - can confidently write across a range of topics, seek new angles and opportunities for storytelling, while also delivering concise and clear instructional content as required

• Sound understanding of internal communications and employee engagement theory with the ability to creatively turn ideas into compelling and relevant deliverables which deliver business impact and drive desired employee behaviour

• Prior communications experience in one or more of the following areas: corporate communications, internal communications, financial PR, editorial and content strategy, change communications, employee engagement, brand communications

• Proficient in Microsoft Office with working technical knowledge of Sharepoint, Yammer, social media

• Able to learn and quickly adopt new technical skills pertinent to role

• Knowledge and understanding of channels management and content planning practices and techniques in a multi-disciplined, geographically displaced organisation

• Strong project management and organisational skills with the ability to manage and execute a large number of projects and tasks simultaneously

• Experience providing advice and counsel to business stakeholders

• Knowledge of the financial services/insurance industry and highly commercial environment preferable but not essential

• Degree and/or professional qualifications relating to communications and marketing ideal

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Character Specification

• Superb communications skills - written (e.g. news writing, speeches and presentations, press releases) and verbal (e.g. from 1:1 to audience briefings) - effective across diverse audiences

• Sociable and amiable - ability to develop relationships quickly both internally and externally and manage big personalities

• Able to initiate and innovate, formulating ideas for content and engagement activity from scratch on a range of projects on a daily basis

• An excellent communicator with presence and the ability to influence and change and take ownership of a room

• "Can do" - problem solving, innovative, make it happen

• Attention to detail, yet also with the organisational experience and maturity to see what is achievable within the bigger picture

• Able to manage and seamlessly execute multiple priorities on a daily basis, hardworking, comfortable and flexible with ambiguity and changing priorities

• Results and quality oriented, ability to work quickly with minimal error

• Articulate, precise and quick in thought and response.

• Committed, delivery driven with high energy and resilience.

• Integrity, with the highest personal standards

• Understand internal and external stakeholders’ needs