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For over 75 years, Mercer has helped clients across the globe, offering trusted advice and solutions to reshape retirement and investment outcomes. Working with clients in over 130 countries, Mercer have a purpose to make a difference in people’s lives by providing actionable insights and progressive solutions.

Having worked with us in the past, Mercer called into VMA GROUP for our assistance in seeking out an Internal Communications Consultant to join their Impact team.

This person would be responsible for supporting financial services clients by providing advice, tools and services to help them communicate effectively with their employees through times of change. Keeping employees informed and prepared to welcome change is essential for positive employee experience and retention. Therefore, developing and implementing strategies to do so, as well as creating high-quality content and tactics to deliver the messages across channels, played an important part in this role.

Since the role was client-facing, hence requiring the ability to build and maintain excellent stakeholder relationships, our specialist IC recruitment consultant, Hannah Ricketts, decided to seek a candidate who had proven experience working with clients and had a clear passion for communications. It was also important that the candidate had strong writing skills and an awareness of online solutions to help with the delivery of communication materials.

VMA GROUP pride ourselves on building long-lasting relationships with our clients and candidates, both active and passive. When searching for a candidate for this role, Hannah was able to call upon a contact from our extensive network that she knew perfectly matched the skillset required. They not only had previous experience working with many clients at any one time, but also had an interest in financials, were tech-savvy, and ultimately a personality that really shone through.

“My experience with VMA GROUP has been so refreshing! I can’t thank Hannah and the team enough. I finally have a career I’m really proud of, thanks to their efforts.” 

Internal Communications Consultant, Mercer


VMA GROUP is a leading international interim, contract, temporary and permanent recruitment and executive search specialist. We are specifically focused on providing support to the communications, marketing, digital and change communities.

Our specialist practice areas cover: communications, corporate communications, internal communications, change communications, PR, media relations, financial communications, CSR, public affairs, investor relations, marketing, brand, digital marketing and agency services.

We have a reputation for providing expert consultancy services and advice, supported by in-depth knowledge of the professions we recruit for. Our thought leadership and benchmarking studies have become go-to resources for the communications, marketing, digital and change industries, supporting planning and decision-making for organisations of all shapes and sizes.

In the UK, VMA GROUP has offices in London, Bristol and Manchester and in Europe, VMA GROUP has offices in Amsterdam and Brussels, but we work with organisations and individuals on a global basis.

VMA GROUP is committed to equal opportunities and is an Inclusive+ Recruiter.

Specialist Sectors
  • Internal Communications
  • Permanent